Cancellation policy

Some MyGrapes products are available as subscriptions, providing repeat deliveries based on the duration and frequency you select. Your payment details are stored securely, and you will be charged automatically for each delivery, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of the subscription period. If you do not wish to renew, you can cancel at any time. You can also cancel or change your subscription at any time. Your order confirmation emails include links to manage your subscription.

For details on refunds, please refer to our Returns & Refund Policy. If you have any questions or need assistance, please email us at hello@mygrapes.com.au.